B&C is a trading name of Bank and Clients Plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered Office: 30 King Street, London EC2V 8EH. Company Number 980698. Entered on the Financial Services Register, Number 204459, www.fca.org.uk/register.
You can find us on the Financial Conduct Authority register here.
A request for a copy of B&C Pillar 3 disclosures should be made to the Bank's Registered Office.
Important information about compensation arrangements
We are covered by the Financial Services Compensation Scheme ("FSCS") The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations, becomes insolvent or is unable or likely to become unable to pay its claims against it. On 30 January 2017, the Deposit Protection Limit changed to £85,000 in respect of all eligible depositors. In respect of deposits, an eligible depositor is entitled to claim up to £85,000. For joint accounts each account holder is treated as having a claim in respect of their share, so for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all the eligible depositor's accounts with the same authorised bank, including their share of any joint account, and not to each separate account. For further information about the compensation provided by the FSCS (including the amounts covered and eligibility to claim) please call us on +44 (0) 808 164 8040, refer to the FSCS website www.fscs.org.uk or call the FSCS on 0800 678 1100 or 0207 741 4100. Please note, only compensation related queries should be directed to the FSCS.
Important information about ring-fencing
Following the financial crisis which began in 2007, UK legislation was passed to better protect customers and the day-to-day banking services they rely on. The legislation requires each large bank to separate services like current accounts, savings accounts, and payments from risks in other parts of the business, for example in investment banking. This separation is called ‘ring-fencing’. It means that large banks may need to change the way they are structured. Banks will be making changes during 2017 and 2018 to complete the process by 1 January 2019. You do not need to take any action unless you are contacted by your bank. If you are affected by the changes, your bank will tell you how, when the changes take place and whether you need to do anything. Customers of different banks may be affected in different ways. Even similar customers of the same bank may be affected in different ways. Some bank customers will experience changes to their account details. For example, some customers may receive a new sort code. Some will also receive a new account number. If you are affected in this way, your bank will ensure that any outgoing payments, for example standing orders and Direct Debits, are made as normal. Your bank will also redirect to your new account details any incoming payments made to your old account details. All bank customers should remain alert to the possibility of fraud:
- Treat all letters, phone calls, emails and text messages with caution. Don’t assume they are genuine, even if the person seems to know some basic information about you
- Do not give out your account or card details or make changes to payments unless you are certain who you are dealing with
- Never disclose security details, such as your PIN or online banking password. Your bank or other genuine organisation will never ask you for these
- Don’t be rushed or pressured into making a decision or acting quickly. A genuine bank or other organisation won’t mind waiting if you want time to think
If you have any doubts at all about what you are being asked to do, check with your bank. Always use contact details you can trust, for example the phone number on your bank statement, rather than any details provided in the communication in question.